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Bilingual Fenway Park Tour Guide

The Red Sox are looking to grow their staff of Japanese-speaking tour guides given the demand for their business in the market. They are seeking candidates who are bilingual in Japanese and English and who have a penchant for public speaking in front of large groups. This is a part time role with an hourly pay rate of $10/hr. There are no benefits associated with this position.

JOB TITLE: Fenway Park Tour Guide

DEPARTMENT: Tours

REPORTS TO: Director, Fenway Park Tours and Event Operations

EMPLOYMENT TYPE: Part time

EMPLOYMENT CLASSIFICATION: Non Exempt 

POSITION OVERVIEW:

Fenway Park Tour Guides are responsible for leading tours of historic Fenway Park. Tours operate seven days a week, 9 a.m. — 6 p.m. with extended hours during the holiday season. 

RESPONSIBILITIES:

• Responsible for providing approximately one-hour long tours of Fenway Park. 

• Work various tour customer information locations within and around the ballpark. 

• Answer inbound calls to Tour department.

• Respond to e-mail and voicemail inquiries about the Tour department. 

• Assist in booking Group Tour reservations.

• Assist with other administrative duties as they arise.

CHARACTERISTICS / QUALIFICATIONS

• Must have experience in speaking to large groups.

• Must exhibit an enthusiastic and engaging demeanor.

• Ability to manage time effectively and efficiently.

• Professional in appearance and conduct.

• Expected to multi-task and retain information quickly.

• Weekend, evening and holiday availability is required.

If you or someone you know is interested in this opportunity, please email your resume to hr [at] redsox [dot] com.

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