Job: Assistant Director of Student Services at Showa Boston

***(2/12/14) Update from Showa Boston***:

We discovered that at the time these positions were posted on the NEJETAA site, Showa was having email problems.  The problem has since been fixed.  If you applied or referred a friend to apply to hr at showaboston dot edu between January 10 and 21, please re-submit the application to hr at showaboston dot edu.  The extended application deadline is February 18, 2014.


Job Title: Assistant Director of Student Services 

Immediate Supervisor: Director of Student Services 

Position Summary: In collaboration with the Director and the Assistant Director, design, implement and assess a variety of services and programs with the goal of helping achieve the Showa Mission. This position will supervise the following areas within the Student Services Department: Health Services and Resident Services. Provide leadership and be responsible for initiatives such as; university outreach, data management, coordination of short-term programs, student orientation, and assessment. 

Primary Duties 

• Supervise initiatives to develop and implement university outreach programs and activities 

• Supervise Health Services, including 2 nurses and Coordinator, while ensuring the delivery of high quality services to students 

• Supervise Resident Services, including the full-time Resident Services Coordinator 

• Oversee Student Services’ data collection, analysis, production, and reporting 

• Supervise departmental planning and implementation of activities and documents for short-term programs and new student orientations 

• Serve as bi-lingual resource to maximize understanding of American and Japanese cultures and of Student Services programs 

• Oversee the Japan Culture Center, and student clubs focusing on Japanese culture 

• Coordinate departmental assessment efforts for review and revision of programs and projects; including design, implementation, tabulation and reporting of evaluation tools 

• Use social media to increase visibility of the Showa community within the greater Boston community 

Student Services Team Duties 

• Attend departmental meetings and functions 

• Meet frequently with other Student Services Directors for project management and strategic communication 

• Participate in weekly After-Hours Manager on-call rotation, providing crisis response assistance campus-wide 

• Assist in other areas of SSD responsibility when needed, or as requested by Director 

• Work a flexible schedule, including some nights and weekends 


• Provides leadership and vision for Health Services and Resident Services units of the 


• Effectively manages the resources for which she/he is responsible including personnel, finances, budget, facilities, staff, programs, and time 

• Directs, coaches, and facilitates staff to achieve optimal results 

• Demonstrate operational skills in MS word processing, spreadsheet, and database software 

• Communicates clearly and effectively both orally and in writing; negotiates effectively; able to use Microsoft Office software 

• Respects others’ unique backgrounds; works to understand perspectives and differences in

others; demonstrates empathy and sensitivity 

• Demonstrates sound judgment, has appropriate understanding of confidentiality in an educational and health care environment; adheres to campus policies, procedures, and safety guidelines 

• Analytical thinking: identifies problems, involves others in seeking solutions, conducts 

appropriate analysis, searches for best solutions; responds quickly to new challenges. 

• Demonstrates customer service focus, with the ability to share accountability for results provided. 

Requirements include 

• Master’s degree in a related field 

• 5 years’ experience in a campus-based, undergraduate-level, international education organization 

• Supervisory experience 

• Fluency in English and Japanese preferred 

• International living or study abroad experience, particularly in Japan, a plus 

About Showa Boston Institute 

Showa Boston Institute for Language and Culture is the study-abroad campus of Showa Women’s University in Tokyo, Japan. It is located on a 40-acre campus in the residential Moss Hill neighborhood of Boston. Showa Boston offers semester-long and short-term study-abroad programs for Japanese students who live in residence halls year-round. Students are mostly female, of university age, and study in Boston for 1 month to 17 months. Annually, nearly 1000 students attend Showa Boston. 

About the Student Services Department 

Currently, the Department includes a Director, Assistant Director, 3 full-time Coordinators, 2 Nurses and 1 Health Services Coordinator, an Assistant, and 18 part-time Resident Assistants 

Qualified and interested candidates should send a cover letter and current resume by email. 

Electronic submissions only to:

Pamela Jones 

Human Relations Department 

Email: hr at showaboston dot edu 

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