webmasterJob: Assistant Director of Student Services at Showa Boston
***(2/12/14) Update from Showa Boston***:
We discovered that at the time these positions were posted on the NEJETAA site, Showa was having email problems. The problem has since been fixed. If you applied or referred a friend to apply to hr at showaboston dot edu between January 10 and 21, please re-submit the application to hr at showaboston dot edu. The extended application deadline is February 18, 2014.
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Job Title: Assistant Director of Student Services
Immediate Supervisor: Director of Student Services
Position Summary: In collaboration with the Director and the Assistant Director, design, implement and assess a variety of services and programs with the goal of helping achieve the Showa Mission. This position will supervise the following areas within the Student Services Department: Health Services and Resident Services. Provide leadership and be responsible for initiatives such as; university outreach, data management, coordination of short-term programs, student orientation, and assessment.
Primary Duties
• Supervise initiatives to develop and implement university outreach programs and activities
• Supervise Health Services, including 2 nurses and Coordinator, while ensuring the delivery of high quality services to students
• Supervise Resident Services, including the full-time Resident Services Coordinator
• Oversee Student Services’ data collection, analysis, production, and reporting
• Supervise departmental planning and implementation of activities and documents for short-term programs and new student orientations
• Serve as bi-lingual resource to maximize understanding of American and Japanese cultures and of Student Services programs
• Oversee the Japan Culture Center, and student clubs focusing on Japanese culture
• Coordinate departmental assessment efforts for review and revision of programs and projects; including design, implementation, tabulation and reporting of evaluation tools
• Use social media to increase visibility of the Showa community within the greater Boston community
Student Services Team Duties
• Attend departmental meetings and functions
• Meet frequently with other Student Services Directors for project management and strategic communication
• Participate in weekly After-Hours Manager on-call rotation, providing crisis response assistance campus-wide
• Assist in other areas of SSD responsibility when needed, or as requested by Director
• Work a flexible schedule, including some nights and weekends
Skills
• Provides leadership and vision for Health Services and Resident Services units of the
Department
• Effectively manages the resources for which she/he is responsible including personnel, finances, budget, facilities, staff, programs, and time
• Directs, coaches, and facilitates staff to achieve optimal results
• Demonstrate operational skills in MS word processing, spreadsheet, and database software
• Communicates clearly and effectively both orally and in writing; negotiates effectively; able to use Microsoft Office software
• Respects others’ unique backgrounds; works to understand perspectives and differences in
others; demonstrates empathy and sensitivity
• Demonstrates sound judgment, has appropriate understanding of confidentiality in an educational and health care environment; adheres to campus policies, procedures, and safety guidelines
• Analytical thinking: identifies problems, involves others in seeking solutions, conducts
appropriate analysis, searches for best solutions; responds quickly to new challenges.
• Demonstrates customer service focus, with the ability to share accountability for results provided.
Requirements include
• Master’s degree in a related field
• 5 years’ experience in a campus-based, undergraduate-level, international education organization
• Supervisory experience
• Fluency in English and Japanese preferred
• International living or study abroad experience, particularly in Japan, a plus
About Showa Boston Institute
Showa Boston Institute for Language and Culture is the study-abroad campus of Showa Women’s University in Tokyo, Japan. It is located on a 40-acre campus in the residential Moss Hill neighborhood of Boston. Showa Boston offers semester-long and short-term study-abroad programs for Japanese students who live in residence halls year-round. Students are mostly female, of university age, and study in Boston for 1 month to 17 months. Annually, nearly 1000 students attend Showa Boston.
About the Student Services Department
Currently, the Department includes a Director, Assistant Director, 3 full-time Coordinators, 2 Nurses and 1 Health Services Coordinator, an Assistant, and 18 part-time Resident Assistants
Qualified and interested candidates should send a cover letter and current resume by email.
Electronic submissions only to:
Pamela Jones
Human Relations Department
Email: hr at showaboston dot edu