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Job: Visitor Experience Associate at Boston’s Children Museum

Recently received this position from the Boston Children’s Museum. This is a position that has been filled by JETs in the past.

Visitor Experience Associate

Position Description: 



The Visitor Experience Associate (VEA) is responsible for promoting a fun learning experience for all visitors by interacting with children and families during their visit and providing excellent customer service to visitors at critical places throughout the Museum. The VEA models positive, educational, creative and respectful ways to interact with children and their caregivers through play. The VEA works with Senior Educators to implement programs that promote the Museum’s mission to develop children who are curious, creative, healthy, globally aware and green, through daily programming and special events. 

VEAs participate in regularly scheduled staff meetings and ongoing trainings. 

Also, VEAs perform daily opening/closing duties throughout the Museum, including routine cleaning and restocki ng of teaching/activity kits, and preparation of program materials. 


Qualifications: 



  1. High school diploma or equivalent; some college experience preferred

  2. Advanced course work or experience in customer service, education and/or family learning, or retail operations preferred

  3. Experience working with young children (ages 0-10) and their families in recreational settings, afterschool programs or classrooms

  4. Excellent communication skills and ability to interact positively with children, adults, and large groups

  5. Ability to react positively to a rapidly changing environment and make good decisions under pressure

  6. Ability to work with diverse staff and visitors

  7. Theatrical or other performance experience a plus

  8. Fluency in multiple languages a plus


Hours:


Various shifts available.

For additional info, visit their website: http://www.bostonchildrensmuseum.org/about/employment/visitor-experience-associate

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